1. Introduction
Welcome to Bruna’s Cleaning Service. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you engage with our services, particularly in connection with receiving SMS/MMS messages.
2. Information We Collect
When you provide your phone number, we may collect the following types of information:
Contact Information: This includes your name, phone number, and any other contact details you provide.
Service Information: Details related to the cleaning services you request and any communication with our team.
3. How We Use Your Information
We use your information for the following purposes:
To Send SMS/MMS Messages: We will send you important updates regarding your cleaning appointments, including confirmations, reminders, and changes to your schedule. Additionally, we will provide information when you request quotes.
To Improve Our Services: Your feedback helps us enhance our service offerings.
4. Consent for SMS/MMS Messaging
By providing your phone number, you consent to receive SMS/MMS messages from Bruna’s Cleaning Service. You may reply STOP to opt-out of future messages or reply HELP for assistance.
Important Information:
Message frequency may vary, and standard message and data rates may apply.
Your information will not be shared or sold to third parties for marketing purposes.
5. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We comply with applicable laws regarding data protection and privacy.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or incomplete.
Withdraw your consent to receive SMS/MMS messages at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bruna’s Cleaning Service
Phone: (302) 500-9137
Email: info@brunascleaningservice.com
Website: brunascleaningservice.com
Effective Date: 10/08/2024
